Terms & Conditions

Welcome to MShree ("we," "our," or "us"). These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.

Please read these Terms and Conditions carefully before placing any order. If you do not agree with any part of these terms, you may not use our website or services.

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account.
• We reserve the right to terminate accounts, cancel orders, or refuse service at our sole discretion.
• You may not use our website for any illegal or unauthorized purpose.

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

Pricing

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
• Prices are subject to change without notice. However, once an order is confirmed, the price is locked.
• We strive for accuracy in product pricing but errors may occur. In case of pricing errors, we will contact you to confirm or cancel the order.

Order Confirmation

• You will receive an order confirmation email after placing an order.
• This confirmation does not guarantee acceptance; it is an acknowledgment of receipt.
• Order acceptance occurs when we dispatch the products and send a shipping confirmation.

We ship to addresses within India. Shipping times and costs vary based on location and delivery method.

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days
• Free Shipping: On orders above ₹50,000

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for delays caused by customs, weather, or carrier issues.

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by you.

We want you to be completely satisfied with your purchase. Our return policy is designed to be fair and straightforward.

30-Day Return Policy

• You may return most new, unopened items within 30 days of delivery for a full refund.
• Products must be in original condition with all accessories, packaging, and documentation.
• Return shipping costs are customer's responsibility unless the product is defective or we made an error.
• Refunds are processed within 5-7 business days after we receive and inspect the returned product.

Non-Returnable Items

• Opened software, digital downloads, and gift cards
• Personalized or custom-made products
• Products damaged by misuse or improper handling

We accept various payment methods to ensure a convenient shopping experience.

• Credit/Debit Cards: Visa, MasterCard, American Express, RuPay
• Digital Wallets: Paytm, PhonePe, Google Pay
• Net Banking: All major Indian banks
• UPI: BHIM, Google Pay, PhonePe, Paytm
• EMI Options: Available on select cards for orders above ₹10,000

Payment is due at the time of order placement. We use secure payment gateways and do not store your complete payment information.

Our products come with manufacturer warranties that vary by product category. Please refer to individual product pages for specific warranty information.

Limited Warranty

• All products are warranted against manufacturing defects as per brand policy.
• Warranty period typically ranges from 6 months to 2 years depending on the product.
• Warranty does not cover accidental damage, misuse, unauthorized repairs, or normal wear and tear.

Limitation of Liability

• Our maximum liability is limited to the purchase price of the product.
• We are not liable for indirect, incidental, or consequential damages.
• We do not warrant that our website will be uninterrupted or error-free.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

• We use industry-standard encryption to protect your data.
• We do not sell or rent your personal information to third parties.
• You may request deletion of your account and personal data at any time.
• Cookies are used to enhance your browsing experience.

For complete details, please review our separate Privacy Policy.

If you have any questions about these Terms and Conditions, please contact us: